Introduction
Paisan AI, LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
EDI File Processing & Your Data
EDI Paisan offers different service tiers with different data handling approaches:
Free & Pro Tiers
For our Free and Pro tiers, all EDI file processing occurs entirely within your web browser using client-side technology. Your EDI files are never uploaded to our servers. This means:
- Your files remain on your device at all times
- We have no access to the content of your EDI files
- No Protected Health Information (PHI) is transmitted to us
- Processing occurs locally using your device's resources
Enterprise Tier (Coming Soon)
Our upcoming Enterprise tier will offer advanced features such as AI-powered insights and clearinghouse integrations. These features require server-side processing, which means:
- EDI files will be securely transmitted to our servers for processing
- Data will be encrypted in transit and at rest
- We will implement appropriate safeguards for handling PHI
- Business Associate Agreements (BAAs) will be available for HIPAA-covered entities
- Enterprise customers will have additional data handling terms specific to their subscription
We will clearly indicate which features require server-side processing before you use them.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Contact us through our website forms
- Subscribe to our newsletters or communications
- Request information about our services
- Engage with our services or products
This information may include:
- Name and contact information (email address, phone number, mailing address)
- Company information
- Job title and professional information
- Any other information you choose to provide
How We Use Your Information
We use the information we collect in the following ways:
- To respond to your inquiries and provide customer support
- To send you information about our services and updates
- To improve our website and services
- To communicate with you about projects and services
- To comply with legal obligations
- To protect our rights and prevent fraud
Disclosure of Your Information
We may share your information in the following situations:
- Service Providers: We may share your information with third-party service providers who perform services on our behalf
- Business Transfers: We may share or transfer your information in connection with a merger, acquisition, or sale of assets
- Legal Requirements: We may disclose your information where required by law or in response to legal process
- With Your Consent: We may share your information with your consent or at your direction
Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. We cannot guarantee the absolute security of any information you transmit to us.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access your personal information
- The right to correct inaccurate information
- The right to request deletion of your information
- The right to object to or restrict processing
- The right to data portability
Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings and other tools.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have questions or comments about this Privacy Policy, please contact us at: